PRIVACY POLICY

Last update on August 1, 2018.

Welcome to www.privatechefserviceschania.gr.

Our Company takes the privacy of its customers seriously. Therefore, we strictly adhere to the following privacy policy, ensuring a high level of service and full compliance with applicable legal frameworks.

Through this Privacy Policy statement, we aim to inform you about how our Company protects the confidentiality of your communications, collects, processes, uses, and stores your personal data through our Website, as well as the choices and rights you have regarding such collection and processing. By visiting our Website, you acknowledge and accept this Privacy Policy.

This Privacy Policy applies solely to www.privatechefserviceschania.gr. Users should be aware that our Website may contain links to other websites; however, our Company bears no responsibility for the privacy practices, terms, or content of those websites.

By visiting our Website, you acknowledge and accept the privacy policy outlined below. If you do not wish to be bound by the following policy, you may not access our Website or use our services.

Definitions

For the purposes of this Privacy Policy, the following definitions apply:

  • “Cookie” – A small text file sent for storage by the Company’s web server to the User’s device each time they enter the Website, allowing the Website to record browsing history within privatechefserviceschania.gr. It is necessary for the technical execution of the “order cart” service.
  • “Recipient” – Any individual or entity, public authority, service, or body to which personal data is disclosed, whether a third party or not.
  • “GDPR” – Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, on the protection of natural persons concerning the processing of personal data and the free movement of such data.
  • “Processing” – Any operation or set of operations performed on personal data, whether automated or not, including collection, recording, organization, structuring, storage, alteration, retrieval, use, transmission, dissemination, association, restriction, erasure, or destruction.
  • “Company” – Our Company under the name […], based in […], (Street […]).
  • “Business User” – A company utilizing the services of www.privatechefserviceschania.gr.
  • “Website” – The online platform accessible via www.privatechefserviceschania.gr, including all its pages.
  • “Profiling” – Any automated processing of personal data to evaluate personal aspects of an individual, such as work performance, financial situation, health, preferences, reliability, behavior, location, or movements.
  • “Personal Data” – Any information related to an online user of privatechefserviceschania.gr.
  • “Consent” – Any freely given, specific, informed, and unambiguous indication of the data subject’s wishes, signifying agreement to the processing of personal data.
  • “User” – The online user of privatechefserviceschania.gr, whose identity is known or can be verified.

Purpose

This policy establishes the terms and conditions our Company follows to protect the privacy of Users of www.privatechefserviceschania.gr. It outlines how we collect, process, and safeguard your personal data.

Our Company reserves the right to amend this policy whenever necessary, with changes taking effect upon public display on www.privatechefserviceschania.gr.

If any provision of this policy is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain valid and enforceable to the extent that they do not contradict the expressed intent of this policy.

Principles of Processing

We fully respect your fundamental rights and prioritize the protection of your privacy. When processing your personal data, we adhere to the following principles:

  • We process your personal data lawfully, fairly, and transparently.
  • We collect and process your data only for specified, explicit, and legitimate purposes and do not further process it in a way that is incompatible with those purposes.
  • We process personal data to the extent necessary and relevant to the purposes outlined in this policy.
  • We take reasonable measures to ensure that your personal data is accurate and updated.
  • We retain your personal data in an identifiable form only for as long as necessary for processing purposes.
  • We process personal data securely using appropriate technical and organizational measures.
  • We do not process personal data for any purpose other than the original collection purpose.
  • We do not require you to provide personal data unless necessary for our services.
  • We do not use your personal data for automated decision-making, including profiling.
  • We do not disclose or transmit your personal data to third parties without your consent unless permitted by law or contract.
  • We do not transfer your personal data to third countries or international organizations without an adequacy decision by the European Commission.
  • We comply fully with applicable laws and regulatory obligations regarding personal data processing.

Types of Data Collected

a. Upon Website Visit and Use

  • IP Address
  • Browsing data within the Website
  • Service preference information
  • Transaction records
  • User-generated content

b. Upon Subscription to Newsletter

  • Email address

c. Upon Creating a Personal Account

  • Username
  • Password
  • Email address
  • Full name
  • Residential address
  • Contact details
  • Biographical data
  • User-generated content

For wholesale accounts, additional details such as business name, VAT number, and tax office are collected.

d. Upon Ordering Services

  • Advertiser’s details
  • Advertisement content details
  • Payment method selection
  • Payment execution details

We do not collect or access sensitive personal data or financial information (e.g., credit card numbers) as these are processed exclusively by the collaborating banking institution.

Data Retention Period

We retain your personal data for as long as necessary to fulfill processing purposes. Exceptions include:

  • Compliance with legal obligations.
  • Use before tax, social security, or regulatory authorities within the statutory limitation period.
  • Business operations requiring pseudonymized data.
  • Legal claims and dispute resolution.

Upon expiration of the retention period, personal data is securely deleted from our systems.

User Rights

Users have the right to:

  • Access their personal data.
  • Rectify inaccuracies in their personal data.
  • Erase personal data (“right to be forgotten”).
  • Restrict processing.
  • Object to processing.
  • Data portability for their personal data.

Requests should be submitted in writing to our Company’s registered address. We respond within one month, extendable by two months if necessary, with due notice. Requests may be rejected if legally justified.

Users may file complaints with the Hellenic Data Protection Authority or other supervisory authorities in case of violations.

Cookies

Our Website uses cookies. For more information, visit our Cookies Policy at https://privatechefserviceschania.gr/el/cookies-policy/.

Jurisdiction and Governing Law

Any disputes concerning this Privacy Policy are subject to the jurisdiction of the Athens courts and governed by Greek law, excluding conflict of law provisions.

If any provision is found invalid by a court, the remaining provisions remain in effect.

Contact Information

For any inquiries regarding this Privacy Policy, please contact us:

Company Name: Plakakis Georgios
Address: Loutro 1, Chania, 73100, Greece
Phone: +30 6983689252
Email: contact@privatechefsc.com